1.   Prior to undertaking any work for a client, we will require the client to supply full contact information for correspondence and invoicing purposes.

 2.   We endeavour to maintain a virus free computer system but we recommend that our clients carry out their own virus checks on returned files prior to opening.

 3.     Postage will be charged back to the client.

 4.  Our standard rates are charged by the first whole hour and part thereof after this.

 5.    Confidentiality is of utmost importance to us and will be  maintained at all times.

 6.     E-mail attachments from unknown sources will not be opened.

 7.    We endeavour to create accurate work but it is the responsibility of the client to ensure that all work is proof read upon receipt.

 8.   Any errors will be corrected, providing notification of any errors is made to us within 2 working days, at no additional charge.

 9.    Any amendments to completed, work at the clients request, will be charged at the standard rate.

10.    Payment for completed work is due on receipt of each invoice.

11.   Interest will be paid at 5% per month on all unpaid invoices.